Refund Policy
Thank you for shopping with Cosmic Papers. We strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Unused and Unopened Products
Unused and Unopened Products We accept returns of unused and unopened products within 30 days of the original purchase date. To be eligible for a return, the item must be in its original packaging and in the same condition as when you received it. You are responsible for the return shipping costs.
Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer service within 48 hours of delivery. We may require photo evidence of the damaged or defective item. We will replace the product or provide a refund, including any shipping costs incurred.
Refunds
Eligibility for Refunds
Once we receive your returned item and verify its condition, we will process the refund. Refunds are issued in the same form of payment used for the original purchase. Please note that certain items, such as used or opened products, are not eligible for a refund.
Timing of Refunds
Refunds are typically processed within 14 days after we receive the returned item. However, the timing of the refund may vary depending on your payment provider. Please allow sufficient time for the refund to be processed and reflected in your account.
Exchanges
We do not offer exchanges for products. If you wish to exchange a product, please follow the return process outlined in Section 1 and place a new order for the desired item.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact our customer service at [email protected]. We are here to assist you and address any issues you may have.
Refund Policy
Thank you for shopping with Cosmic Papers. We strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Unused and Unopened Products
Unused and Unopened Products We accept returns of unused and unopened products within 30 days of the original purchase date. To be eligible for a return, the item must be in its original packaging and in the same condition as when you received it. You are responsible for the return shipping costs.
Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer service within 48 hours of delivery. We may require photo evidence of the damaged or defective item. We will replace the product or provide a refund, including any shipping costs incurred.
Refunds
Eligibility for Refunds
Once we receive your returned item and verify its condition, we will process the refund. Refunds are issued in the same form of payment used for the original purchase. Please note that certain items, such as used or opened products, are not eligible for a refund.
Timing of Refunds
Refunds are typically processed within 14 days after we receive the returned item. However, the timing of the refund may vary depending on your payment provider. Please allow sufficient time for the refund to be processed and reflected in your account.
Exchanges
We do not offer exchanges for products. If you wish to exchange a product, please follow the return process outlined in Section 1 and place a new order for the desired item.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact our customer service at [email protected]. We are here to assist you and address any issues you may have.
About
At Cosmic Papers, we’re passionate about providing premium rolling papers that take your smoking sessions to cosmic heights. Join us on this cosmic journey and ignite your senses.
Our HQ
442 5th Ave, Suite #1257
New York, NY 10018
Open: Monday-Friday
9:00am – 5:00pm ET
Email: [email protected]
Links
Join Us
Be part of the Cosmic community. Get updates on the latest special events and news releases.
About
At Cosmic Papers, we’re passionate about providing premium rolling papers that take your smoking sessions to cosmic heights. Join us on this cosmic journey and ignite your senses.
Our HQ
442 5th Ave, Suite #1257
New York, NY 10018
Open: Monday-Friday
9:00am – 5:00pm ET
Email: [email protected]
Join Us
Be part of the Cosmic community. Get updates on the latest special events and news releases.
Links
About
At Cosmic Papers, we’re passionate about providing premium rolling papers that take your smoking sessions to cosmic heights. Join us on this cosmic journey and ignite your senses.
Our HQ
442 5th Ave, Suite #1257
New York, NY 10018
Open: Monday-Friday
9:00am – 5:00pm ET
Email: [email protected]
Join Us
Be part of the Cosmic community. Get updates on the latest special events and news releases.
Links